# Best Customer Success Software for SaaS Compare customer success software for SaaS, including Gainsight, ChurnZero, Planhat, Vitally, Totango, Userpilot, Staircase AI, and Catalyst. The best customer success software for SaaS should help teams monitor product adoption, account risk, customer health, renewals, and expansion opportunities. ## Ranked Tools 1. **Gainsight** — Customer success workflows for SaaS teams — https://shipboost.io/tools/gainsight 2. **ChurnZero** — Customer success workflows for SaaS teams — https://shipboost.io/tools/churnzero 3. **Planhat** — Customer success workflows for SaaS teams — https://shipboost.io/tools/planhat 4. **Vitally** — Customer success workflows for SaaS teams — https://shipboost.io/tools/vitally 5. **Totango** — Customer success workflows for SaaS teams — https://shipboost.io/tools/totango 6. **Userpilot** — Customer success workflows for SaaS teams — https://shipboost.io/tools/userpilot 7. **Staircase AI** — Customer success workflows for SaaS teams — https://shipboost.io/tools/staircase-ai 8. **Catalyst** — Customer success workflows for SaaS teams — https://shipboost.io/tools/catalyst --- Source: https://shipboost.io/best/customer-success-software-for-saas Markdown: https://shipboost.io/best/customer-success-software-for-saas.md