Qria: AI Customer Feedback and Review Analysis
Most teams already have the feedback. Ratings on Google. Comments on Yelp. Survey responses sitting in a spreadsheet. Reviews on TripAdvisor.
The problem is rarely collection. The problem is that 200 reviews scattered across five platforms is a research project, not a workflow. By the time someone reads them all, the moment to act has passed.
Qria starts where most feedback tools stop.
What Qria does
Qria pulls direct customer feedback and public reviews into one place, then uses AI to turn that pile into plain-English answers — what's working, what keeps coming up, where to focus next.
Teams can build branded feedback forms (star ratings, open text, multiple choice), share them via a link, or print them as QR codes for point-of-sale, invoices, websites, or events. At the same time, Qria connects to Google, Yelp, TripAdvisor, and other review platforms and pulls existing public reviews into the same workspace.
The result is one view of customer sentiment, not five tabs.
What's broken about the alternative
The standard feedback tool stops at collection. It captures responses. It hands you a dashboard. From there, you're on your own — reading every review, looking for themes, debating with the team about what matters.
That handoff is where most feedback dies. Ten responses are manageable. Two hundred reviews across multiple platforms aren't. So teams either skim and miss things, or stop collecting because the analysis is too expensive.
Qria moves the analysis inside the tool. The AI reads everything, generates sentiment trends, surfaces recurring themes, and gives you plain-language action points.
How it works
Direct collection — Build a feedback form, share a branded link, or generate a QR code for physical placement. Forms support stars, open text, and multiple choice.
Public review aggregation — Connect Google, Yelp, TripAdvisor, and other review platforms. Qria pulls existing reviews into the same view as your direct feedback.
AI analysis — The platform reads every response and surfaces themes, sentiment shifts, and recurring topics in plain English.
Conversational interface — Ask the data questions. "What changed in customer sentiment last month?" "What do customers say about [feature]?" Get specific answers, not raw exports.
Who this is for
Hospitality teams. Retail and service businesses. Tours, charities, events. Software and online products. Any team that collects feedback at volume and needs to act on it without spending half a day reading reviews.
30-day free trial, no card required.
Try it
Try Qria — or see the Qria listing on ShipBoost for category context and pricing details.
